Terms of Service

By using the website of Big Venue Book Limited (www.bigvenuebook.com), you agree to the terms of service below.

Definitions

"You" means the user of the website, "us", "we” and "our" means Big Venue Book Limited, "Site" means the site on the World Wide Web located at www.bigvenuebook.com, and "Content" means the information and other material within the Site.

Rights Reserved

The Content of this Site is for your personal use only. You agree not to or take part in the copying, distribution, publication or sale of any of the Content within this Site.

Technical

We acknowledge and ask you to do the same;

Technical issues or faults may lead to the temporary unavailability of the Site; and that the operation of the Site may be adversely affected by conditions and performances outside our control, including, without limitation, transmission and telecommunications links between us and you and between us and other systems and networks. We and/or our suppliers may make improvements and/or changes in the Site at any time.

Warranty

The Site and the Content is provided on an "as is" and "as available" basis and we make no warranties or representations, whether express or implied, in relation to the Site or the Content, including but not limited to implied warranties or conditions of completeness, accuracy, satisfactory quality and fitness for a particular purpose. You further acknowledge that some of the Content is supplied to us (directly and indirectly) by third parties and therefore we can offer no warranty of whatever nature in relation to such Content.

Liability

In no event shall we be liable for any loss or damage whatsoever arising directly or indirectly from or in any way connected with the Site or your use of or reliance upon the Content or any information you obtain by means of the Site whether based on contract, tort, negligence, statutory duty or otherwise, even if we or any of our suppliers has been advised of the possibility of such loss or damage.

Your statutory rights in relation to any goods or services purchased through the Site are not affected.

Use of Site

You agree to use the personal web pages, bulletin boards, chat rooms, or other message or communication facilities (collectively "Community Facilities") contained on the Site only to send and receive messages and material that are proper and relevant. You agree that when using any other part of the Site, you shall not do any of the following:

Upload, post, email or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, menacing in character, racially, ethnically or otherwise objectionable; likely to cause annoyance, inconvenience or needless anxiety.

Falsely impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity.

Upload, post, email or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes" or any other form of solicitation.

Upload or transmit any computer viruses, macro viruses, trojan horses, worms, corrupted files, or any other similar software or programs that may damage the operation of another's computer.

Use any Community Facility or other part of the Site in a way that may cause the same to be interrupted, damaged, rendered less efficient or impaired.

Attempt any unauthorised access to any part of the Site.

Advertise or offer to sell any goods or services or conduct or forward surveys, contests, or chain letters.

We consider e-mail transmitted via our service to be the private correspondence between the sender and the recipient. We will not monitor, edit, or disclose the contents of a user's private communications. We will not disclose to a third party, nor use for any purposes, e-mail addresses that have been entered by a user in any part of Big Venue Book Site. The exceptions being that we may do so;

  • as required by law;
  • to comply with legal process;
  • if necessary to enforce our Terms and Conditions;
  • to respond to claims that such contents violate the rights of third parties;
  • to protect the rights or property of Big Venue Book Ltd;
  • to identify or resolve technical problems or respond to complaints about the service.

You agree and understand that Big Venue Book Limited will not be liable in any way for content or messages created by our users. If you have a complaint about, please email us at complaints@bigvenuebook.co.uk.

Venue Finding Service

Big Venue Book offers a free venue finding service offering clients the opportunity to benefit from our expert knowledge and direct links with 100s of UK venues. The service is offered to corporate event organizers only and is subject to receipt of a full brief and an understanding that if any venue proposed is then selected and contracted by the client using this service that the client informs the agent at Big Venue Book of their intention to book.

The Big Venue Book agent will then confirm the booking is going ahead with the sales representative at the venue and ask them to issue the client with the booking confirmation form or contract and other relevant paperwork. From this point the client and the venue proceed directly.

All contracting and payments are done directly between the venue confirmed and the client confirming.

Should a client engage the services of Big Venue Book and then approach or confirm a venue within one month of it being proposed by the Big Venue Book agent then the service provided becomes chargeable at £300 plus vat per day (average 4 venues proposed = 1 days’ work).

Should a client engage the free service of Big Venue Book and then not communicate or update on the status of the enquiry then the service becomes chargeable. We do this to protect ourselves from the rare occasion when a client will engage us and ask us to do hours and days of research work and then offer no feedback or updates.

Should the client's event cancel and we are informed of this by the client then our service provided remains free.

Should the client source and book a venue not proposed by Big Venue Book and updates their Big Venue Book agent of this then the service remains free. Non-communication on this will result in a fee.

Links to Third-Party Sites

This Site may contain hyperlinks to other web sites. You acknowledge and agree that we are not responsible for the availability of such external sites, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites. You agree and acknowledge that you are solely responsible for evaluating any goods or services offered by us or third parties via the Site and that we will not be a party to or in any way responsible for any transactions between you and third parties.

Intellectual Property

You acknowledge that all copyright, trademarks and all other intellectual property rights in the Content shall remain vested in us.

Your use of any software that is made available to download from the Site or via any hyperlink contained on the Site ("Software") is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("Licence Agreement"). You may not install, copy or use any Software that is accompanied by or includes a Licence Agreement unless you first agree to the terms of such Licence Agreement.

Security

You are responsible for the security and proper use of all user names and passwords used from time to time in connection with the Site and must take all necessary steps to ensure that they are kept confidential, secure, used properly and not disclosed to unauthorised people.

You must immediately inform us if there is any reason to believe that a user name or password has or is likely to become known to someone not authorised to use it.

If you forget or lose a password or user name you must contact us according to the instructions supplied on the Site.

We reserve the right to suspend user name and password access to the Site and the Services if at any time we consider that there is or is likely to be a breach of our Terms and Conditions.

You must inform us of any changes to the information you supplied when registering for the Site.

Purchase of Goods or Services from Third Parties

We will use our reasonable endeavours to indicate whether goods or services which are advertised on the Site are being offered for sale by us or by a third party. Goods are offered by a third party ("Third Party Goods") where:

the Site contains a link to a third party site where you may choose to purchase any goods or services offered for sale on that site (whether or not such goods or services are advertised on the Site); or

you may make an enquiry with us regarding goods or services offered by any third party, we then pass that enquiry on to the relevant third party or you contact that third party yourself, and you may subsequently decide to purchase such goods or services.

Where you choose to purchase Third Party Goods, the contract governing such purchase shall be between you and the relevant third party and on the standard terms and conditions of such third party for the purchase of such goods or services.

You agree and acknowledge that you are solely responsible for evaluating Third Party Goods or Services. You acknowledge any bookings or purchases of Third Party Goods or Services made by you through the Site shall be subject to terms and conditions of the third party supplying the goods and/or services concerned and that we will not be a party to or any way responsible for or liable to you in respect of any transactions between you and third parties.

We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give to any third party.

Copyright

Big Venue Book Limited request that any content (text & images) you use to advertise your venue on our website are either owned by you or you have the required permission and rights to use such content. In uploading content to our website you take full responsibilty for the content any breach of copyright with third parties is your responsibility.

Big Venue Book Limited strictly require venues to use only images that represent the venue being advertised and that these images are a fair, real, true and current representation of the venue exterior or interior (or where applicable surrounding area e.g views if relevant and labelled clearly as such).

Modification of these Terms of Service

We reserve the right to change these terms of service from time to time. By continuing to use the Site following any such change you will be deemed to have accepted such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed. If you do not agree to any such change you must immediately stop using the Site.

General

These terms and conditions are governed by the laws of England and you hereby consent to the exclusive jurisdiction of the English courts.

Each provision of these terms and conditions excluding or limiting liability shall be construed separately, applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

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